Grief STEP™ Programs - What Others Say

For Now, this course is great just the way it is.
Caltrans, Wesley Lewis

Good Informative Class.
Caltrans, R.M. Vernard

Mary is a wonderful teacher. Your Calmness permits us to learn. Thank You.
Caltrans, Sandra Michelotti

Great course- I learned a lot on things I forgot from the first class I took.
Caltrans, Michael Perham

I love this program.
Caltrans, Julie A. Gill

Thank you for this course and for making it available to Caltrans. This subject & wellness in general is so important to the productivity and safety of our employees.
Caltrans, Christopher Chalk

Thought it was a good idea to have a refresher course.
Caltrans, Leslie Tinet

I thought the course covered everything I will need to do the defusing and also to know when I need help. Positive teacher, great class.
Caltrans, Janeen Rich

Excellent refresher course on Peer Defusing.
Caltrans, Laura Lynch Rafferty

Class is very enjoyable and informative. Thank You.
Caltrans

I think everyone should have the class. It can come in handy in a lot of situations.
Caltrans

Very happy with the class. I got information that will help me with everyday stuff.
Caltrans

It is very informative and helful dealing with our job.
Caltrans

I was amazed at how much stress can be released in just a few minutes just by talking about the incident and knowing that others cared about your mental stress.
Caltrans

This is a very informative class. Mary is passionate in this program. She is an excellent instructor and is very knowledgeable in her field – mental health.
Caltrans

This course was taught very well. Mary keeps your attention.
Caltrans

An extremely tough subject, but the more education we get, the more confident and efficient we will become.
Corona Fire & Police Department

Very good class. Should have annual refresher to reinforce initial training.
Corona Fire & Police Department

Fantastic class, long overdue. I really enjoyed it!
Corona Fire & Police Department

Enjoyed information. Tough subject mater ...learned a lot of info that will be very useful in the field.
Riverside County EMS Fire, Paramedic & Police Department

Excellent presentation!!
Riverside County EMS Fire, Paramedic & Police Department

This is probably one of my weak points. The laminated card will be very helpful.
Riverside County EMS Fire, Paramedic & Police Department

This course should be mandatory for all new employees, and occasional refreshers for existing members.
Riverside County EMS Fire, Paramedic & Police Department

Great information to apply to our community.
Riverside County EMS Fire, Paramedic & Police Department

I wish I would've had it in medic school.
Riverside County EMS Fire, Paramedic & Police Department

Grief Support in the Field - Death Notification Course Evaluations
Instructor: Mary S. Reigel & Daniel A. Barnes

Instructors were excellent...Excellent class; it should have been given years ago.
San Francisco Public Health Department, Paramedic and Fire Department

Excellent presentation would like to experience a more in depth course. Excellent, Excellent, Excellent
San Francisco Public Health Department, Paramedic and Fire Department

Excellent information and very useful, will be a great resource.
San Francisco Public Health Department, Paramedic and Fire Department

Instructors were excellent, subject matter applicable.
San Francisco Public Health Department, Paramedic and Fire Department

Very informative course presented very well.
San Francisco Public Health Department, Paramedic and Fire Department

Good job, excellent instructors...
San Francisco Public Health Department, Paramedic and Fire Department

The laminated card is a valuable too. I'm also impressed with the workbook.
San Francisco Public Health Department, Paramedic and Fire Department

Very good training, excellent instructors.
San Francisco Public Health Department, Paramedic and Fire Department

Laminated card and manual are great. There was good interaction in the class
San Francisco Public Health Department, Paramedic and Fire Department

I believe that it's about time this course be incorporated into EMT requirements. Great handout (materials) and videos.
San Francisco Public Health Department, Paramedic and Fire Department

Very good, went beyond what I thought we would get. It's so focused and relevant.
San Francisco Public Health Department, Paramedic and Fire Department

A much needed program... provides EMS personnel with the tools to take a proactive role..."
Nancy J. Steiner
Paramedic Program Manager
State of California EMS Authority

Grief STEP™ Programs Letters

"The Train-the-Trainer Grief STEP class ...received excellent reviews. Students recognized not only your passion for helping grieving families but also your professionalism and knowledge in teaching them how to deal with very difficult situations."
Michael J. Harris Director
Alameda County (CA) EMS Agency


"It's great that we know what to do, we feel good about that...the feedback from the community is outstanding."
Battalion Chief Bob O'Brien
Fremont, CA Fire Department


"The members of EMDAC support the concept and implementation of the Grief Support Guidelines developed by the Grief Step Program..."
Samuel J Stratton, M.D., President
EMS Medical Directors Assn. of California

"The EMS Authority has had the pleasure to work with...Grief STEP Programs over the past several years... During this time, our staff ... has come to know the primary developer of the Grief STEP Programs, Mary S. Reigel, and her competent work in this vital area.
Grief support training for EMS personnel is a relatively new area, but gaining in importance as more and more EMS providers have become educated and enlightened regarding the need for skilled and sensitive care of the on-site bereaved in non-transport situations. They are beginning to see training as essential not only to establish a standard of care but in the support of their EMTs' and paramedics' mental and physical health...
We know from the results we have seen in our San Francisco and Riverside County EMS grants that the Grief STEP Programs will contribute significantly to filling the gap in providing much needed services to the community and EMS personnel, which will in turn make our EMT's and paramedics even better care-givers - which is a benefit to all of us."
Richard E. Watson, Interim Director, State of California EMS Authority